citizenM San Francisco Union Square, San Francisco

4 Star Hotel

72 Ellis Street, San Francisco, CA 94102, United States

9.6 Exceptional (1,429 reviews)

Starting from

$139

per night

Central hotel with a restaurant connected to a rail/subway station in San Francisco

citizenM San Francisco Union Square – Rethink Your City Stay

Welcome to citizenM San Francisco Union Square, where we’ve replaced tired hotel clichés with modern luxury and smart technology. Located just steps from the world-famous Union Square, our hotel is designed for the modern traveler—the "mobile citizens" of the world. With high-tech "moodpad" room controls, stunning contemporary art, and a vibrant social atmosphere, we offer a boutique experience that is as innovative as San Francisco itself.

The Ultimate Urban Connection

Union Square at Your Feet: Stay in the city's premier shopping, dining, and theater district, with luxury brands and local boutiques just around the corner.
Seamless Transit: Located minutes from Powell Street Station, giving you instant access to BART, MUNI, and the historic Cable Cars.
Culture & Art: Explore the SFMOMA (Museum of Modern Art) and the Yerba Buena Center for the Arts, both within walking distance.

The "Smart" Room Experience

Our rooms are designed for the perfect night’s sleep and effortless living. At citizenM, every guest gets the best room in the house, featuring:

XL King-Size Beds: Enjoy incredible comfort with wall-to-wall windows and premium Italian linens.
The Moodpad: Take full control of your room—lighting, temperature, window blinds, and TV—via our signature tablet or the citizenM app.
Power Showers: High-pressure rain showers with custom-scented AM and PM shower gels to refresh your senses.
Work & Play: Every room includes ultra-fast free Wi-Fi, multiple international plug sockets, and a smart TV for streaming.

Social Spaces & High-End Perks

Living Room Lobby: Forget the traditional reception; our lobby is a stylish "living room" filled with Vitra furniture, books, and inspiring art.
24/7 canteenM: Whether you need a fresh barista-made coffee in the morning or a signature cocktail at midnight, our kitchen is always open.
Rooftop Terrace & Gym: Head upstairs to our rooftop to work out with a view or simply relax and take in the San Francisco skyline.
1-Minute Check-in: Use our self-service kiosks for a lightning-fast check-in and check-out experience.

Walking & Transit Overview

Union Square – 2 mins walk
Powell St BART & MUNI Station – 4 mins walk
Moscone Convention Center – 10 mins walk
Chinatown Dragon's Gate – 8 mins walk
Ferry Building – 10 mins via Market St MUNI
SFO Airport – 30 mins via BART

citizenM San Francisco Union Square, San Francisco

Room | citizenM San Francisco Union Square, San Francisco

Bedroom | citizenM San Francisco Union Square, San Francisco

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Available Rooms

Choose from our selection of comfortable rooms

Standard King Room

A modern room featuring a king-size bed, smart controls via iPad, and a rain shower.

20 sqm

1 King Bed

Sleeps 2

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Deluxe King Room

Spacious room with city views, equipped with a king-size bed and high-tech amenities.

25 sqm

1 King Bed

Sleeps 2

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Hotel Facilities

Everything you need for a comfortable and enjoyable stay

canteenM: A 24/7 restaurant and bar serving international food, barista coffee, and cocktails around the clock.
Fitness Center: Modern gymnasium accessible 24 hours a day for guest workouts.
Smart Rooms: Each room features a MoodPad tablet to control lighting, blinds, temperature, and the smart TV.
Internet: Complimentary ultra-fast Wi-Fi (100+ Mbps) available throughout the hotel.
Living Room: A uniquely designed shared space with designer furniture, art, a library, and workspaces.
Room Features: XL king-size beds, wall-to-wall windows, powerful rainfall showers, and in-room iPads.
Dining: Buffet breakfast served daily (surcharge) and a 24-hour coffee shop.
Business & Working: Dedicated coworking areas and a 24-hour business center for professional use.
Accessibility: Wheelchair-accessible public areas, elevators, and specially designed accessible rooms with roll-in showers.
Sustainability: Eco-friendly toiletries, LED lighting, and waste reduction programs.

Hotel Policies

Important information about your stay

Check-in Time: Standard check-in starts at 14:00 (2:00 PM). Express check-in via kiosks is available.
Check-out Time: Standard check-out is until 11:00 (11:00 AM). Late check-out may be available for an additional fee (approx. $69).
Cashless Policy: This hotel does not accept cash. All payments and deposits must be made via credit or debit card.
Minimum Age: Guests must be at least 18 years old to check in without a parent or legal guardian.
Identification: A valid government-issued photo ID and credit card are mandatory at check-in.
Pet Policy: Pets are strictly Not Allowed. Only registered service animals are permitted.
Smoking Policy: This is a 100% smoke-free hotel; smoking in rooms or public areas is prohibited.
Parking: On-site parking is not available. Guests are advised to use nearby public parking garages.
Children & Beds: Children of all ages are welcome. One child under 11 years stays free using existing bedding. Extra beds and cribs are not provided.
Group Booking: Special policies and supplements may apply for bookings of 10 rooms or more.

Hotel Location

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